Legal Agreement

Terms of Service

Please read these terms carefully. By using Lil Assistance services, you agree to be bound by these terms.

Last updated: January 2025

1. Service Agreement

By subscribing to Lil Assistance services, you agree to:

  • Pay the agreed weekly rate for your selected plan
  • Provide clear task instructions and feedback
  • Respect our team members and maintain professional communication
  • Not use our services for illegal or unethical purposes
  • Keep login credentials and sensitive information secure

2. Service Hours & Availability

  • Service hours are calculated weekly (Monday to Sunday)
  • Unused hours do not roll over to the following week
  • Holiday schedules will be communicated in advance

3. Payment & Billing

  • One-time setup fee of $250 per remote worker
  • Weekly payments are due in advance
  • Credit and debit card payments collected automatically by Stripe
  • Late payments may result in service suspension
  • No refunds for unused hours within a billing period

4. Cancellation & Modifications

  • Cancel anytime with 7 days written notice
  • Plan changes take effect at the next billing cycle
  • No long-term contracts or commitments
  • Pausing service available for up to 4 weeks per year

5. Confidentiality & Data Security

  • All client information is kept strictly confidential
  • NDAs available upon request
  • Secure data handling and storage protocols
  • Regular security training for all team members
  • GDPR compliant data practices

6. Limitation of Liability

Lil Assistance provides services on an "as is" basis. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Actions taken based on our recommendations
  • Third-party service interruptions
  • Maximum liability limited to one month's service fee

Questions About Our Terms?

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