Setup a Catch-All Email for your domain

🎯 What’s the goal? To redirect all misaddressed emails to your domain to an alternative mailbox.	⚠️ Why does it matter? It’s not necessarily important.
🏁 What’s the result? Rule added to the G-Suite Gmail setting, which allows all emails to reach you.	⌚ When do you do this? Ideally as soon as you get G-Suite.
✅ Any special requirements? You need to have a G-Suite setup for your domain (Check our SOP016 and 017).	🙋‍♂️Who should do it? Administrator of the G-Suite account for your domain.

👉 Where this is done: In G-Suite Admin Console.

⏳ How long will this take? about 5 minutes.

In 5 minutes, any email that should reach your organization will be delivered even if misaddressed

Environment setup:

• We recommend that you use Google Chrome browser to navigate the web.

Navigating to Gmail settings within G-Suite

• Go to G-Suite.
• Click on “Admin console” in the upper right corner.

• Log in with your G-Suite account (choose your main administrator account)

• In your Admin Panel click on “Apps”.

• Choose “G Suite” apps.

• Click on “Gmail” on the list.

• Click on “Default routing” or “Advanced Settings”

• Choose “Configure”.

• New window will pop-up. Choose “All recipients” from the dropdown list.

• Scroll down and check the “Add more recipients” box.

Don’t change any other setting - it will allow you to receive a full email

• After checking the “Add more recipients” box a window will pop-up. Click on “Add” in it.

• Enter an email address that you want to receive all emails sent to your domain address. The email must be associated with your G-Suite. It can be your administrator email address or any other user email address. Confirm the recipient address by clicking on “Save”.

• You should see your newly added “Recipient”. Click on “Save”.

• I just added a rule to your Gmail default routing. 

The rule you just added will redirect all emails sent to any email address that ended with “@yourdomainname.com” to the designated recipient. That will allow you to receive all email that should reach your organization no matter if there are any mistakes with an email address before “@”.

Now when you set up a Catch-All email you don’t have to worry about any missed clients or potential offers. Any message that is addressed to you will reach “you”!